As the quality and reach of public transport systems improve, more and more people will switch from private vehicles to metro trains and buses.
However, to keep the commuters hooked to public transport and at the same time attract more people will require constant improvements.
The West Bengal government has taken a positive step forward in that direction by launching an artificial intelligence-enabled app.
The app enables the commuters to know about real-time location of over 700 state-run buses and other related information.
The app called “Patha Disha” once downloaded on the phone can inform on availability of seats and specific buses and estimated time of arrival at the destination.
Moreover, it even provides data on how crowded the bus is.
“The app was launched in sync with the prepaid electronic transport card. The app analyses commuter behavior, commuting pattern and feedback for smooth service. The real-time tracking services and prepaid system will be extended to trams and waterway transit services as well,” Rachpal Singh, Chairman of West Bengal Transport Corporation said.
The inspiration for prepaid card comes from London’s Oyster Card, a plastic pay-as-you-go card.
Users are entitled to all public transport options such as bus, Tube, tram, London Overground, rail, River Bus and most National Rail services within London.
Under the revamped public transport system in Kolkata, buses will be equipped with GPS and CCTV cameras.
In case of accidents, the app can be used to alert police, hospitals and fire stations.